Turnaround time depends on zip availability. We stock a wide range of commonly used zips, enabling us to offer a same-day replacement service where possible. During your appointment, you’ll select a collection date using our system and receive an automated confirmation. When your item is ready for fitting or collection, we’ll notify you automatically. You can also check your order anytime using our online status checker.

We work with all kinds of zips across a wide range of garments, including jackets, ski jackets, trousers, dresses, skirts, jeans, and coats. We can repair or replace metal, concealed, and heavy-duty zips.

There is no need to arrive at a specific time. However, please ensure you've received an automated text or email confirming your item is ready. If not, use our homepage status checker to confirm it's marked as “Completed.” For assistance, call us on 0161 832 6420 (Tue–Sat, 10am–7pm) or email info@alterationsboutiquemanchester.co.uk.

Yes. We offer next-day DPD delivery (Mon–Fri) for £20. You'll receive a text with your delivery day and a one-hour window. For same-day delivery within a 5-mile radius, we can arrange an Addison Lee courier for £50.

Yes. We offer same-day and next-day repair services. Let us know your needs during your visit, and we’ll prioritise your order accordingly.

No, we do not offer cleaning services and are unable to recommend one.

We accept Apple Pay, and most major debit and credit cards.

We’ll send an automated text/email once your order is ready. You can also check your order status at any time using our online status checker. If we finish ahead of schedule, you’ll be notified and may collect it sooner.

Yes, you can change the fitting date online using the change appointment link, or contact us by email and we’ll update it for you.

Please contact us as soon as possible by phone or email. Although we agree on a collection date with you, work may begin immediately, so changes aren’t always possible if we've already started.

We kindly ask that you refrain from consuming food or drink during your appointment to avoid the risk of spills coming into contact with garments.

We recommend you try on your garments upon collection to confirm everything is correct. If you can’t, you have 14 days to return for a free adjustment, based on the original work agreed on your order form.

You are expected to collect your garments on the agreed date. If you need to reschedule, use the change appointment link. Items uncollected after 90 days may be disposed of. We’ll attempt to contact you first using the details provided, but we are not liable for any loss thereafter.

Yes, someone can collect on your behalf. They must provide your order number, name, and contact number. However, we recommend you collect personally so you can check everything has been done to your satisfaction. If needed, you may return within 14 days for adjustments.

Yes, we offer a mail-in service for zip repairs. Please post your item to:
Alterations Boutique Manchester, 14 Royal Exchange Arcade, Manchester, M2 7EA.
Include a covering letter with your contact details and repair instructions. We’ll assess your item and send a quote. Once approved, we’ll complete the repair and return it via your chosen delivery method. Feel free to contact us with any questions.